Return/refund policy

For orders shipped outside of Arizona

14-day return policy. Items must be returned in original condition with all accessories, documentation, and packaging. Outbound shipping deducted from refund for free shipping orders.

For orders shipped within Arizona

All sales are final once delivered. However, customers may apply the full purchase price as a credit towards a different piano of equal or greater value within 30 days of the original purchase.
Subject to credit approval. Monthly payments of $55.56 per $1,000 borrowed for 18 months at 0% APR. On purchases of new and in-stock qualifying Yamaha pianos from November 1, 2023 to January 2, 2024